Returns Policy for TranquilZzz.com

At TranquilZzz.com, we strive to help you find the best sleep tech and wellness products through our affiliate links. As an Amazon Associates affiliate site, we do not directly handle, sell, At TranquilZzz.com, we aim to guide you to the best sleep tech and wellness products through our affiliate links. As an Amazon Associates affiliate site, we do not directly sell, ship, or handle products. Instead, we link to trusted retailers like Amazon and others. Below is our updated returns policy, reflecting standard Amazon Associates practices and typical refund timelines.

How Returns Work

  • Purchases via Affiliate Links: All products featured on TranquilZzz.com are purchased directly from third-party retailers. Returns, refunds, or exchanges follow the policies of the retailer you buy from.
  • Amazon Returns:
    • Standard Timeline: Most items can be returned within 30 days of delivery for a full refund or replacement.
    • Condition: Products must be new, unused, and in original packaging, unless defective.
    • Exceptions:
      • Supplements (e.g., sleep vitamins or teas) are often non-returnable if opened, unless faulty.
      • Electronics (e.g., sleep trackers or smart beds) may have specific requirements if used.
      • Holiday Purchases: Items bought between November 1 and December 31 may be returnable until January 31 of the following year.
    • To start a return, visit Amazon’s Returns Center through your Amazon account to check eligibility and print a return label.
  • Other Retailers: For products purchased via non-Amazon links (e.g., Hatch or Eight Sleep), return periods typically range from 14 to 30 days. Please review the retailer’s return policy at the time of purchase for exact details.

Our Role

  • No Direct Handling: TranquilZzz.com does not process returns, issue refunds, or manage inventory. We are not responsible for product quality, shipping issues, or return outcomes.
  • Assistance: If you’re unsure how to proceed with a return, contact us at [insert contact email]. We’ll guide you to the retailer’s return process within 48 hours.

Tips for a Smooth Return

  1. Review Policies: Before buying, check the retailer’s return terms (e.g., Amazon’s Returns Center) for timelines and conditions.
  2. Save Packaging: Keep original boxes and accessories to meet return requirements.
  3. Act Quickly: Initiate returns within the retailer’s window—typically 30 days for Amazon, or 14-30 days for others.
  4. Track Progress: Use the retailer’s tracking tools to monitor your return and refund status.

Defective or Incorrect Items

  • If you receive a faulty or wrong product, follow the retailer’s process. For Amazon, select “defective” or “incorrect item” in the Returns Center for faster resolution. Other retailers may require contacting their support team directly.

Contact Us

While we can’t handle returns, we’re here to help you navigate the process. Reach out at [email protected] with any questions about products linked on our site, and we’ll point you to the right resources.

Note: Return policies vary by retailer and product. Always confirm the specific terms on the retailer’s site when making a purchase.

Last Updated: April 15, 2025

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